Frequently asked questions

Yes, current packages, pricing, and terms are listed in the Packages section of the Kotofit app, since offerings vary by club. Coaching packages generally include one makeup session; confirm the terms shown during signup.

We run small-group and private coaching for badminton and pickleball, for both adults and kids, led by experienced coaches. Sessions focus on footwork, technique, tactics, and match play.

Sessions are generally 90 minutes, with ratios that max out at 1 coach to 4 adults or 1 coach to 5 children, so everyone gets real feedback and plenty of repetitions. Exact duration is shown on each program's signup page.

Yes. Our kids badminton and pickleball programs are structured by age and level, building fundamentals through games and drills in a supportive environment.

Book coaching sessions and clinics directly in the Kotofit app, or reach out to our team and we will recommend the right program for your level. Cancellation terms for coaching and clinics are shown on the relevant signup page.

Kotofit is America's home for badminton and indoor sports, a fast-growing network of purpose-built clubs with professional-grade courts, complimentary rackets and paddles, and app-first booking through the Kotofit app. Every club is designed so you can show up, play, and be part of a community.

No. Anyone can book a private court or join an open play session. Members simply get lower rates, longer booking windows, and extra perks.

Absolutely. Open plays are leveled, so you play with people at your own standard, and our coaches run beginner-friendly sessions. It is a no-judgement zone, most of our regulars started as beginners.

Comfortable athletic clothing, and non-marking indoor court shoes are recommended but not required. Rackets and paddles are complimentary at every club; badminton shuttles are available for purchase.

Arrive about 10 minutes before your session so you have time to warm up. Club access activates in the Kotofit app 15 minutes before your reservation and remains active until 15 minutes after your game ends. Everyone entering a club must be part of an active reservation.

All bookings happen in the Kotofit app. Pick your club, date, sport, and time, private courts are bookable in 30-minute increments, and pay in seconds.

Members can book up to 21 days in advance. Non-members can book up to 14 days in advance.

Yes. Select the number of players when you book and split the cost right in the Kotofit app. Existing Jersey City clubs allow up to 6 people per private-court reservation; all other locations allow up to 8.

Yes. Off-peak hours are meaningfully cheaper than peak evenings and weekends, and members save further on every rate. Exact pricing is shown on each club page.

Kotofit clubs run entirely on app-based bookings and there is no front desk and no on-site staff, so please reserve in the Kotofit app before you arrive. Your reservation is what unlocks the club door.

Open play is a leveled session you join individually, available daily at every club. We match you with other players of a similar standard, so you always get competitive, well-balanced games without organising a group yourself.

Open play is either 90 minutes with 5 players or 120 minutes with 6 players, so you get plenty of court time. Open play runs daily at every club.

Every open play session lists its level in the app. Pick the one that matches your standard, if you are unsure, start one level lower and move up.

Join the waitlist in the app. As soon as a slot opens up you are notified automatically and can grab the spot.

Off-peak open play sessions start as low as $10, with members paying less again. Prices vary by club and time slot.

Memberships are set per club. At our Jersey City clubs you can choose Open Play Elite or Full Court Elite, and at Long Island City you can choose Silver, Gold or Platinum. Each one lowers your booking prices, opens a 21-day booking window and includes savings on coaching, see the memberships page for prices at your club.

Members pay less for every open play and private court booking, book up to 21 days ahead instead of 14, and save money on coaching and clinics. If you play regularly, a membership usually pays for itself in a few sessions.

Memberships apply to the club or city listed on the plan, so pick the club you play at most. The memberships page shows exactly which locations each plan covers.

Yes. Annual memberships are billed for 12 months at the price of 10, two months free compared with paying monthly.

Manage your plan in the app or contact our team and we will help you upgrade, downgrade, or cancel in line with your plan's commitment terms.

Professional-grade courts with tournament-standard flooring and lighting engineered to remove glare and shadows, the same conditions serious players expect from a competition venue.

No. Rackets and paddles are complimentary at every club, so you can show up empty-handed and still play. Badminton shuttles are available for purchase.

Non-marking indoor court shoes are recommended but not required. They protect the surface and give you the grip you need for fast lateral movement.

Yes. Courts are equipped for live scoring and instant replays, so you can review rallies and share highlights straight after your match.

Badminton and pickleball are available across our network, and selected clubs also offer additional indoor sports. Check the club page for its exact court mix.

Most clubs have on-site or nearby parking, and several are close to public transport. Each club page lists directions, parking, and transit details.

Yes, the Kotofit app is how you book, pay, invite your group, unlock the club door, and see which court you are on. It is available for iOS and Android. Entry is app-based; there is no PIN code.

Club access activates in the Kotofit app 15 minutes before your reservation starts and stays active until 15 minutes after your game ends. There is no front desk and no on-site staff, you unlock the club yourself from the app.

Your court is assigned and displayed on the screens inside the club, and shown in your booking in the app.

Contact our team by phone, email, WhatsApp, or WeChat, all our contact details are on the contact page and in the footer.

Court and open-play reservations can be cancelled free of charge at least 24 hours before the game. Cancellations within 24 hours and no-shows forfeit the full amount. For coaching and clinics, please refer to the cancellation policy shown on the relevant signup page.

Staying more than 10 minutes past your reservation is treated as an infraction and is charged at the market value of the slot plus a $50 penalty. See our infraction policy for full details.

Yes, within the limit for your reservation: existing Jersey City clubs allow up to 6 people per private-court reservation and all other locations allow up to 8. Everyone entering a club must be part of an active reservation. Bringing more guests than allowed results in an additional per-guest hourly charge under our infraction policy.

No. Kotofit clubs have no front desk and no on-site staff, and the Kotofit app unlocks the door for people on an active reservation only, there is no PIN code. Everyone entering a club, including anyone who is only watching, must be part of an active reservation. Access opens 15 minutes before your reservation and closes 15 minutes after it ends.

Children are welcome but must be supervised at all times. Unattended children in the facility are subject to a fine under our infraction policy.

Our terms of service, privacy policy, and infraction policy are all linked in the footer of every page.

Yes. We partner with operators who want to bring badminton and indoor sports to their neighbourhood. Visit our franchise page to see the process and submit an enquiry.